Frequently Asked Questions
Everything you need to know about your ICERIVER hardware and orders.
What payment methods do you accept for high-value hardware?
We currently accept all major credit cards, bank wire transfers (TT), and verified cryptocurrency payments including BTC, ETH, and USDT.
How long does shipping take for international orders?
Standard international shipping typically takes 7-10 business days via DHL or FedEx. Please note that customs clearance in your destination country may affect final delivery times.
Do ICERIVER products come with a manufacturer warranty?
Yes, all new ICERIVER equipment comes with a standard 180-day manufacturer warranty covering defects in materials and workmanship under normal use.
Can I cancel or return my order after it has been placed?
Due to the volatile nature of the electronics and mining market, all sales are final. Returns or cancellations are only permitted in the case of DOA (Dead on Arrival) units confirmed by our technical team.
Are import duties and taxes included in the price?
No, the listed prices do not include VAT, import duties, or local taxes. Customers are responsible for paying any applicable customs fees according to their local regulations.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's real-time tracking portal.